Concurrent Sessions VII | April 16 | 1:30 PM – 2:20 PM

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Session 7A: The Latest Ethical Trends & Dilemmas Impacting Higher Ed | 1 CPE Credit

Description 

This session will look at the current ethical events happening in higher education and include strategies for navigating these land mines.

Learning Objectives

1. Understand the major ethical failings we've seen in higher education recently.
2. Develop ways to navigate the higher risk ethical issues currently impacting higher education.
3. Develop an understanding of the latest emerging trends in ethics that we may see in the near term.

Speakers 

Kevin Robinson, Vice President for Institutional Compliance & Security,  Auburn University

Kevin Robinson is the Vice President for Institutional Compliance & Security at Auburn University. He oversees a wide range of compliance and security functions and continues to serve as AU’s Chief Audit & Compliance Executive. He is also a past president of the Association of College and University Auditors (ACUA). Kevin also serves as an adjunct member of the graduate faculty in the School of Accountancy at Auburn University’s Harbert College of Business. Kevin currently teaches “Fraud Examination” annually in the Masters of Accountancy Program. Kevin is a frequent speaker on the topic of ethics, occupational fraud, fraud prevention, internal controls, risk management, and leadership. Kevin is the primary author of the highly popular monthly electronic newsletter “Case-in-Point: Lessons for the Proactive Manager” which discusses emerging risks in higher education.

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Session 7B: Building Leaders from the Inside Out | 1 CPE Credit

Description

Recruiting and retaining talent in higher education is more challenging than ever. What if there was a program that challenged the idea that employees must leave their campus to move up or grow? In 2018, TCU envisioned a program designed to cultivate the next generation of campus influencers. Six years later, the program is launching leaders and creating connections across departments that elevate talent and reduce silos. This presentation will detail the evolution of the Master Leaders Program at Texas Christian University over the last 6 years. We will share background, development and outcomes from the program including its impact on internal mobility and employer brand reputation. Attendees will walk away with methods and tools to execute a similar program.

Learning Objectives

1. Learn a framework to replicate a cohort-based leadership program to change culture on campuses.
2. Challenge higher education status quo through implementation of programs  that support internal mobility and talent pipelines.
3. Develop groups of change agents, regardless of role, that support each other to make  positive change.

Speakers

Mariam MacGregor, Assistant Vice Chancellor, Employee Engagement & Success, Texas Christian University

Mariam G MacGregor is assistant vice chancellor for Employee Engagement and Success at Texas Christian University. In addition to various leadership-development roles at TCU, Syracuse University, Santa Clara University and Metropolitan State College of Denver, she has been a talent development & employee experience consultant for 20+ years and is the author of the Building Everyday Leadership curriculum series. She earned her BA in management and entrepreneurship at Gettysburg College and MS in higher education at Colorado State University.

Meagan Voorhies, Director of Employee Success, Texas Christian University

Meagan Voorhies is the Director of Employee Success at Texas Christian University.  She has worked in higher education human resources for twenty years serving in various roles, including recruitment, compliance, employee relations, compensation and benefits.  Her passion is working with campus partners to solve problems and equipping managers and employees with the right tools to be successful throughout their employment lifecycle.  She has a BBA and MBA in Human Resources and Organizational Behavior and holds her Senior Professional Human Resources certification.

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Session 7C: Aligning for Excellence: Auxiliary Services Path to Personnel Transformation | 1 CPE Credit

Description 

Explore the insights behind the game-changing Personnel Alignment Plan implemented by Auxiliary Services at Texas Tech University. Learn about the transformation of over 200 FTEs as they streamlined their departments, achieving success through standardized processes, equitable compensation, and dynamic career paths. This presentation encompasses the comprehensive analysis, the proactive steps taken to strategically align all departments, the hurdles encounters, valuable lessons learned during a year of implementation, and best practices for application in other institutions..

Learning Objectives

1. Participants will gain an in-depth understanding of the comprehensive analysis steps needed to implement multi-department personnel alignment plan.  They will be able to identify driving forces to implement a personnel analysis including changes in leadership, expansion, employee feedback, and market competition as driving forces behind the plan.
2. Participants will comprehend how to establish goals in terms of aligning departments with the university, enhancing retention opportunities, and ensuring equitable compensation for all positions. This knowledge will enable attendees to recognize the significance of addressing pay and title disparities, leadership gaps, and EEO concerns in their own institutions.
3. Participants will gain valuable insights from the lessons learned and best practices. They will learn about the importance of clear and consistent communication, change management, and stakeholder involvement. Additionally, attendees will understand the significance of ongoing monitoring, financial planning, alignment with institutional goals, and the incorporation of employee feedback.

Speakers 

Audrey Davis, Assistant Managing Director of Auxiliary Personnel Services and University Student Housing Marketing and Communication, Texas Tech University

Audrey Davis is the Assistant Managing Director of Auxiliary Personnel Services and University Student Housing Marketing and Communications. She began her journey at Texas Tech University (TTU) in 2007 as a student. She graduated from TTU in 2011 with a B.A. in Public Relations and a Minor in Portuguese. Directly after graduation she moved to Ohio to pursue her M.Ed. in Higher Education Administration and Personnel and worked as an Assistant Hall Director. During this time, she also received a certificate in College Teaching. Upon graduating from Kent State University in 2013, Audrey accepted a full-time position with Texas Tech University and moved back to Lubbock. During her professional career, Audrey has served within the University Student Housing department as a Residence Life Coordinator, Unit Manager for Recruitment, and Section Manager for Personnel. She currently serves as Assistant Managing Director and provides oversight for two areas: Auxiliary Services Personnel and Marketing and Communications.

Ashley Styles, Senior Associate Managing Director, Texas Tech University

Ashley Styles is a dedicated and accomplished professional who has made a significant impact during her 15-year tenure at the Texas Tech University System.  Ashley embarked on her journey in higher education at Texas Tech University. Graduating in 2008, she earned her Bachelor's degree in Horticulture. Following her graduation, Ashley Styles made the conscious decision to stay connected to her alma mater. She began her career at Texas Tech University, taking on various roles across the campus.  In 2019, Ashley achieved a significant milestone in her academic journey obtaining a Master's degree in Personal Financial Planning and the Certified Government Financial Manager (CGFM) designation. Currently, Ashley Styles serves as a crucial member in the University Student Housing department. In this role, she provides oversight to five critical service areas. These areas include Marketing & Communication, Finance & Reporting, Information Technology, Auxiliary Services Personnel, and Occupancy Management. As a mark of her leadership and expertise, Ashley Styles currently serves as the Chair for the Center of Excellence for Finance & Reporting, a role designated by the Associate Vice President for Auxiliary Services. Throughout her career at Texas Tech University, Ashley Styles has consistently demonstrated her commitment to higher education, personal development, and leadership. Her journey is a remarkable testament to the power of determination and the pursuit of excellence.

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Session 7D: A DEIB-Driven Approach to Reinventing the Campus Store Experience | 1 CPE Credit

Description

Campus stores are the embodiment of a university's rich history and a symbol of what's next. In light of challenges facing today's students in a post-Covid world, schools of all sizes are looking for new ways to reimagine campus stores and inspire their communities, all while boosting revenue to put toward critical campus initiatives. For students, fans, and alumni, experiences are more important than ever before; they want to connect to their store in a way that is authentic to their campus's mission and they care about services that are committed to eco-friendly practices and local products. All of this means that the role of the campus store has changed, offering new ways to provide student-centric support, promote DEIB values (Diversity, Equity, Inclusive and Belonging) and remove barriers to student success. In this session, we'll hear from the leaders at NC A&T about how they're re-imagining their campus store--from merchandise to game day to technology--while promoting academic equity and affordability through a digital-first Equitable Access program. What new ideas speak to the needs of Gen Z students, and how can schools create inclusive in-store and online spaces that serve as the metaphorical front porch for their campus?

Learning Objectives

1. Learn five ways to apply DEIB (Diversity, Equity, Inclusion and Belonging) values to the campus store experience
2. Define the decision-makers and steps needed to make impactful store changes
3. Identify three retail trends for Gen Z students

Speakers

Angela Peterson, Associate Vice Chancellor for Campus Enterprises, North Carolina A&T State

Angela A. Peterson is the Associate Vice Chancellor for Campus Enterprises at North Carolina Agricultural and Technical State University. As Associate Vice Chancellor for Campus Enterprises, she is responsible for the operations, development, administration, and supervision for Dining Services, University Bookstore, the Ticket Office, Shuttle Services, Parking Services, University ID Card, Mail Services, and other Retail Operations.

Robert Pompey, Jr., Vice Chancellor, Business & Finance, North Carolina A&T State University

Robert Pompey Jr.Robert Pompey, Jr. has served as the Vice Chancellor for Business and Finance at North Carolina Agricultural and Technical State University in Greensboro, North Carolina since October 2007. As Vice Chancellor, he is responsible for the development, administration, and supervision of the fiscal affairs of the University. He also provides leadership concerning the University’s Procurement Services, Facilities, University Police, Human Resources, Campus Enterprises, and Process Improvement operations. Prior to his appointment as Vice Chancellor for Business and Finance, Pompey worked at Wake Forest University from 1998 to 2007. He was also employed by the accounting firm, KPMG, LLP as a Senior Manager from 1987 to 1998.Mr. Pompey received his Bachelor of Science degree in Accounting from North Carolina Agricultural and Technical State University in 1987. He also holds an MBA from Wake Forest University. Pompey is also a Certified Public Accountant and is a member of the National Association of Certified Public Accounts.His professional board affiliations include the following organizations:Cone Health Foundation, Chair of the Investment Committee Oak Ridge Bank, Chair of the Audit Committee Guilford Merchants Association Community Foundation of Greater Greensboro, Budget and Finance Committee Gateway Research Park, Inc., Former Chair of Audit Committee North Carolina Folk Festival, Inc., Treasurer Alpha Phi Alpha Fraternity, Inc., North Carolina State Treasurer Robert is the father of three adult children, Tai, Ashley, and Robert III.

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Session 7E: GLBA Update | 1 CPE Credit

Description

The GLBA has been instrumental in shaping the landscape of financial institutions and their handling of consumer data. Over the years, as technology advances and new challenges emerge, the GLBA has undergone updates to adapt to the evolving needs of both consumers and financial institutions alike. In this presentation, we'll delve into the recent updates to the GLBA, exploring their implications and significance in today's digital age.

Learning Objectives

1. Understand the recent amendments and revisions to the Gramm-Leach-Bliley Act (GLBA), including key changes in regulations, compliance requirements, and implications for institutions.
2. Explore the evolving landscape of data privacy and security standards within the context of GLBA updates, including the impact of emerging technologies, regulatory trends, and enforcement actions.
3. Develop strategies for ensuring ongoing compliance with GLBA requirements, including best practices for risk assessment, data protection measures, employee training, and incident response protocols.

Speakers

Kevin Cornwell, IT Audit Associate Director, Dean Dorton

Kevin has been in public accounting in the areas of audit and information technology (IT) systems since 1991. He currently manages and performs System and Organization Controls (SOC) engagements, outsourced and co-sourced IT internal audit engagements, SOX/JSOX compliance testing, cybersecurity assessments, HIPAA security risk assessments, PCI gap assessments, IT risk assessments, as well as other IT compliance and regulatory engagements. When not auditing, Kevin also manages the consulting and support of daily IT operations for a number of organizations. This gives him a hands-on perspective that is beneficial for performing IT audits. He has developed numerous unique technological solutions for a wide range of business needs. Many of the solutions he has implemented have included redesigning policies, procedures, and related information systems controls.